Terms & Conditions

This website is operated by House of Red. Throughout the site, the terms “we”, “us” and “our” refer to House of Red by Cristina Rojo. House of Red offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions ("Terms of Service"). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree to the terms and conditions of this agreement, please discontinue access and use of the site. We reserve the right to update, change or replace any part of these Terms of Service and Conditions. Any changes made after you have placed an order, will not affect that order unless we are required to have made the changes by law. We recommend you check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes. 


Usage of the Website

You agree that you will be personally responsible for your use of this Website and for all of your communication and activity on and pursuant to this Website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Website on a temporary or permanent basis.


Acceptance of your Order

The display of any item on our website is not an offer to sell and House of Red shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices we have specified.


Delivery of Goods

House of Red aims to deliver your chosen items to the place and person specified on your order, in perfect condition and in the shortest time we can achieve. All items are sent by FedEx delivery service. If you wish to track your parcel, please email us and we will either track your shipment for you or email you a tracking number which can be used on the FedEx website: fedex.com

Most orders will be dispatched within 3 working days subject to credit clearance, address verification and availability of items. House of Red reserves the right to delay the dispatch of an order, for instance if there is insufficient stock or further security checks to verify the customer or the customer’s payment are required. We will contact you if there is a delay or items are out of stock.

Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.


The Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk.


External links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us via email if you would like to link to this website or would like to request a link to your website.


Item Descriptions & Colour

House of Red makes every effort to display and inform you as accurately as possible on our product colours, sizes, cut, fit, make and general product descriptions. Our customer service team can assist with any questions regarding further information on our products. In terms of colour display for our products; computer monitors, tablets and mobile devices’ resolution may vary and we cannot guarantee that your monitor’s display of any colour will be completely accurate.In relevance to varying sizes, cuts and shapes displayed via the images on the site and featured on our models we cannot guarantee they will fit you exactly the same, as each individual body is different and treat each individual piece differently. Please contact our customer service team at customerservice@house-of-red.com if you have any questions regarding sizing or fit.


Disclaimer of Warranties; Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of our site and the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.You expressly agree that your use of, or inability to use, the site and its’ service is at your sole risk. In no case shall House of Red, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


Contact

If you have any questions about our terms and conditions policy or terms of sale, please don’t hesitate to get in touch with our customer service team at customerservice@house-of-red.com